Shipping & Returns
Shipping Policy
Shipping Policy
At Florida nursery Pvt Ltd, we’re committed to getting your order to you as quickly and efficiently as possible. Here’s everything you need to know about our shipping process:
Shipping Methods and Rates
Expedited Shipping: 1-3 business days
Rate: Free Shipping
Our Shipping Service : Next business days
Rate: $14.99
Note: Shipping times are estimated and may vary depending on the destination and availability of the products.
Processing Time
Orders are processed within 1-2 business days from the time of purchase.
You will receive an email confirmation with tracking information once your order has shipped.
Shipping Locations
We currently ship to addresses within the United States. For international shipping inquiries, please contact us at x.Floridanursery@gmail.com.
Return & Exchange Policy
Our Return Policy
At Florida Nursery Pvt Ltd, we want you to be completely satisfied with your purchase. If you need to return an item, please review our return policy below.
Eligibility for Returns
Return Window: You can return most items within 30 days of receipt.
Condition: Items must be unused, in their original packaging, and with all tags and labels attached.
Exclusions: The following items are non-returnable: [list any non-returnable items, e.g., personalized products, clearance items].
How to Initiate a Return
Request a Return: Contact our customer support team at hello.floridanurseryx@gmail.com or +1 5102542052 to request a return authorization.
Return Authorization: Once approved, you will receive a Return Authorization Number (RAN) and instructions on how to return your item.
Ship the Item: Pack the item securely and include a copy of the original receipt or order confirmation. Send it to the address provided in the return instructions.
Return Shipping Costs
Return Shipping: The cost of return shipping is [Customer’s Responsibility/ Covered by Us]. If the return is due to our error (e.g., incorrect item received), we will cover the return shipping cost.
Refunds: Refunds will be processed to the original payment method within 10 business days of receiving the returned item. Shipping fees are non-refundable.
Exchanges
Exchanges: If you need to exchange an item for a different size or color, please follow the return process and place a new order for the replacement item.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at hello.floridanurseryx@gmail.com or +1 5102542052. We will arrange for a replacement or issue a full refund, including return shipping costs if applicable.
Final Sale Items
Items marked as “Final Sale” are not eligible for return or exchange.
Contact Us
For any questions or assistance with your return, please contact our customer support team:
Email: x.floridanurseryx@gmail.com
Phone: +1 510-254-2052
Address: 10900 Griffin Road, Davie FL 33328 United States
Thank you for shopping with Florida Nursery Pvt Ltd.! We appreciate your business and strive to ensure your satisfaction with every purchase.